To John D.
I think that the Auto Care Center is a highly professional and hard-working center, but you need to have a certain attitude with them. They wil not put up with impatient and rude customers, like you were to them. They work hard for their money and would appreciate it if you didn't nag on them all day. If you are rude to them they will be rude back, and eye for an eye. If I know them well...